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Return and Exchange Policy
We want you to have a hassle-free shopping experience with us. Please review our return and exchange policy below:
1. Order Preview:
Customers have the right to preview their order before accepting it from the delivery agent. You can check the items to ensure they meet your expectations before making any payment.
2. Defective or Incorrect Items:
If there is any defect in the order or if you receive the wrong item, you are entitled to return it immediately to the delivery agent without paying any delivery charges.
3. Exchange Policy:
- If you wish to exchange an item for a different size or color, the request must be made within 7 days of receiving the product.
- The item must be unused, in its original packaging, and with all tags intact.
- Delivery charges for exchanges will be covered by the customer.
4. Non-Returnable Items:
- Items that have been used, washed, or damaged by the customer.
- Items purchased on final sale or clearance.
5. Refunds:
- Refunds are only available for defective or incorrect items that were returned immediately.
- For exchanges, store credit will be provided for future purchases.
Contact Us:
If you have any concerns regarding your order, feel free to contact our customer support team. We are happy to assist you!
Thank you for shopping with us! 😊